Information Collected and How Used
Anytime you visit ParentHelp123.org, we automatically collect and store the following information about your visit:
- The Internet Protocol address and domain name used, but not the email address. The Internet Protocol address is a numerical identifier assigned either to your Internet service provider or directly to your computer. We use the Internet Protocol Address to direct Internet traffic to you;
- The type of browser and operating system you used and your connection speed;
- The date and time you visited this site;
- The web pages or services you accessed at this site; and
- The web site you visited prior to coming to this web site.
The information we automatically collect or store is used to improve the content of ParentHelp123.org and to help us understand how people are using the site.
We analyze our web site logs to continually improve the site. Our web site logs are not personally identifiable, and we make no attempt to link them with the individuals that use ParentHelp123.org.
Personal Information/Choice in Providing
“Personal information” is information that is readily identifiable to a specific individual. Personal information includes identifiers such as an individual’s name, address, and phone number. A domain name or Internet Protocol address is not considered personal information.
We collect no personal information about you unless you voluntarily participate in an activity that asks for such information (e.g., using the Benefit Finder). If you choose not to participate in these activities, your choice will not affect your ability to use any other feature of ParentHelp123.org.
If personal information is requested on ParentHelp123.org and volunteered by the user, federal and state laws may protect it.
User-created accounts are stored in a secure environment. Information in the account will be saved for 180 days. At the end of the 180 day period, all personal information will be deleted from the database. Non-identifiable information will be retained and used to assess the effectiveness of the site.
Users are advised that personal information provided about children on ParentHelp123.org is treated the same as information provided about adults.
WithinReach strives to protect personal information by collecting only the information necessary to provide the services available on ParentHelp123.org. Applicable federal and state laws protect the privacy of this information. However, there are exceptions in those laws that permit or require the release of personal information in certain circumstances. Information provided by ParentHelp123.org users is subject to these rules.
Access to and Correction of Personal Information
You can review and change any personal information you provide on ParentHelp123.org, while you have access to that information. Once your information is no longer accessible on ParentHelp123.org, you will not be able to correct any information previously entered on the site. Also, once you have submitted a completed program application to the state agency for processing, you must tell that agency about any changes in your circumstances. Even if you still have access to your information in the Benefit Finder, you should not change your information in the Benefit Finder and print a new application.
You enter information in the Benefit Finder, but have to stop before completing your work. You save your information and come back a week later to complete the process. You also have the opportunity at that time to revise any information you previously provided. If you waited more than 180 days before returning to the site, your information would have been deleted and you would have had to start again, as a new user.
You use the ParentHelp123.org Benefit Finder, and find you are potentially eligible for two programs. You complete those program applications in the Benefit Finder, print them, and mail them to the appropriate agencies to be processed. You then discover that some of the information you provided in the Benefit Finder for those applications needs to be changed. You must provide the correct information directly to the two agencies involved you should not correct it in Benefit Finder as there is no communication between the Benefit Finder and those agencies.
A cookie is a small amount of data, which may include an anonymous unique identifier, that is sent to your browser from a web site’s computers and may either be used only during your session (a “session” cookie) or may be stored on your computer’s hard drive (a “persistent” cookie). Only “session” cookies are used by ParentHelp123.org. “Session” cookies are one mechanism for maintaining continuity during a user’s visit to a web site. They allow data to be maintained for a user’s benefit as they navigate the site. These cookies go away when you terminate your visit to the website as they are maintained only in your browser’s active memory during your session. You must have your browser set to accept cookies to use ParentHelp123.org.
Data Security General and Disclaimer
Protections are in place on ParentHelp123.org to provide data security and prevent unauthorized access to personally identifiable information. Site users should be aware, however, that WithinReach cannot guarantee against hardware failure, technical problems, unauthorized intrusion, or other occurrences which may result in a breach of these protections and possible unauthorized access to personal information.
Links to External Sites Privacy Disclaimer